Lacovale, Tecnology and Innovation, Lda., Is determined to reconcile economic and social development, seeking innovation in its processes, with the objective of fulfilling the strategy and defined objectives, satisfaction of its customers and interested parties, promoting the involvement of its employees.
The implementation of our Quality Management System Policy is the fulfillment of our commitment, through open and participative leadership, which promotes and supports an approach to management by processes, and is based on the following key principles:
Ensure Compliance
Ensure the conformity of its products, services and activities to the requirements of customers, interested parties, always focusing on their satisfaction, continuously measuring, monitoring and evaluating performance against the established strategic objectives;
Valuing Employees
Promotion and appreciation of people and teamwork. Ensure the training and development of employees, as well as their participation, in order to increase their motivation, accountability, awareness and skills, with individual and collective character;
Continuously improve
Continuously improve the quality management system, in order to ensure its adequacy and effectiveness, favoring the adoption of the best available techniques, applying all prevention and protection measures;
Integrate Suppliers
Active collaboration with Suppliers in order to achieve an integration of interests, in which mutual success is guaranteed. Ensure processes that ensure consistent and quality products, ensuring compliance with Lacovale requirements;
Comply with legislation and requirements
Comply with the requirements applicable to the product, the legislation and other requirements to which the organization subscribes, or regulations, preparing for the application of new legal and other requirements, applicable to the different activities of the organization;
