Quality Management System Policy

Lacovale - Technology and Innovation, Lda., is determined to conciliate economic and social development with the innovation in their processes and with the objective of fulfilling the defined strategy. Lacovale promotes the involvement of its employees in order to satisfy their customers and the interested parties.

The materialization of our Quality Management System Policy is the realization of our commitment through an open and participative leadership that promotes and supports an approach to process management and is base on the following key principles:

Ensure Compliance
Ensure the compliance of your products, services, and activities with the requirements of customers, stakeholders, always prioritizing their satisfaction, continuously measuring, monitoring and evaluating performance against established strategic objectives;

To value the Employees
Promotion and appreciation of people and teamwork. Ensure the formation and development of employees, as well as their participation, in order to increase their motivation, accountability, awareness, and skills, with individual and collective character;

Continuous Improvement
Continuously improve the quality management system, so as to ensure its continuing suitability and effectiveness, favoring the adoption of the best available techniques, applying all prevention and protection measures;

Integrate Suppliers
Active collaboration with Suppliers in order to achieve an integration of interests, in which mutual success is guaranteed. Ensure processes that ensure consistent and quality products, ensuring compliance with Lacovale requirements;

Assent the legislation and requirements:
Assent the requirements applicable to the products, legislation, and other requisites that the organization subscribes to, or regulations, preparing for the application of new legal and other demands, suitable to the different activities of the company;